Serving medical marijuana patients in Hudson County throughout the pandemic – The Hudson Reporter


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Photos by Harmony Dispensary.

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Kristal Marko (top row, second from left) and the Harmony team.

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Photos by Harmony Dispensary.

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Kristal Marko (top row, second from left) and the Harmony team.

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Amid the COVID-19 pandemic, medical marijuana dispensaries have continued to operate without pause. The facilities were designated as essential under Gov. Phil Murphy’s executive order.

Kristal Marko is a supervisor at the Harmony Dispensary in Secaucus. Her duties include staff oversight, resolving issues, handling customer service, and scheduling employees.

She said operations at the dispensary have only been growing, despite the economic downturn due to COVID-19. Like other businesses, Harmony has had to change some things to protect the health and safety of patients and staff.

Contactless, curb-side pickup

One of the major changes that has been instituted in the wake of the pandemic is the shift from indoor transactions to serving patients without direct contact.

“Since the pandemic, we’ve instituted a contactless curb-side pickup system to protect the patients and the staff,” Marko said. “Patients now submit their orders online and we prepare it for them the day before their scheduled appoint.”

An employee is stationed outside with a mask and gloves and they have a basket, used to carry a patient’s payment method and medical marijuana card before receiving their order.

“Anytime we interact with patients, we use a basket to collect their money and medical card and we sanitize that whenever its touched by anyone,” Marko said.

After collecting the payment and medical card, the basket is taken to the curbside window. Payment method and the medical card are collected and returned to the

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